Working Together & FAQs

Business consultancy, SEO and local search, PPC, social advertising, website design, WordPress support, AI and digital marketing training. We can focus on one issue or agree a plan covering several services. Browse the services.

No. Explain what you want to achieve and what is causing difficulty. We can use that conversation to decide whether you need an initial review, a specific project or a wider plan.

Yes, we can discuss improving what you already have. The starting point is its condition, the access available and your goals. A rebuild is one possible option, and any recommendation will depend on what the site needs.

I charge hourly. At the beginning of each month, we agree a plan based on your budget, business needs and the time available. We confirm the hourly rate, priorities and time to spend before work starts. Advertising spend, subscriptions and other third-party costs are identified separately, so you understand the overall cost before approving it.

The timetable depends on the brief, the condition of existing systems and the availability of content, access and feedback. We agree a realistic schedule for the work. Search visibility and advertising performance also depend on factors beyond a project’s delivery date.

Yes. A defined project may suit a website improvement, migration or training session. For ongoing support, we agree a plan at the beginning of each month. The work can cover SEO, PPC, social media or website tasks as needed, within the agreed budget and time. There is no minimum contract term or notice period.

Yes. There is no minimum contract term or notice period. You can pause, reduce or stop future work at any time; just let me know. Businesses sometimes need a financial break, and I am happy to adjust the plan, priorities and hours to suit. Work already carried out remains covered by the agreed fees.

Management work and the money spent on advertising are separate items unless the proposal expressly says otherwise. We agree the advertising account arrangements, budget and approval process before campaigns run.

Usually your business priorities, information about your customers and offer, existing brand or website content, and feedback at agreed points. If account access is needed, we will agree an appropriate way to provide it. Please do not send passwords in an initial enquiry.

Ownership, licences, account control and handover arrangements should be recorded in the proposal or project agreement. Existing assets and third-party themes, plugins, software and images can have their own terms. We should clarify these details before the work begins.

Yes. Training can focus on the tools and tasks relevant to your business, including search, PPC, websites and practical digital marketing. Tell me what you already know and what you want to be able to do. Explore training.

No. Rankings, advertising results and enquiries depend on your offer, competition, budgets, platforms and many other factors. We can agree objectives and useful measures, and review progress against them, without promising an outcome that cannot be controlled.

I offer WordPress recovery and security support. Email with the website address and a brief description of the symptoms. Avoid sending passwords or customer data in the initial message. The next step is to agree access, investigation and the recovery work needed. Read about hacked-site recovery.

First Search Digital focuses on helping local businesses across Sussex. Contact me with your location and the support you need so we can discuss suitable working arrangements.

We discuss your situation and decide whether the work is a good fit. Where appropriate, the next step is an agreed brief or proposal covering priorities, scope, fees and responsibilities. An initial enquiry does not commit you to a project.